Privacy Policy

1. Introduction

This Privacy Policy sets out how we, Mount Serene Cottages. (“Mount Serene”), use and protect your personal data that you provide to us, or that is otherwise obtained or generated by us, in connection with the use of our Contact Forms on the website. For the purposes of this Privacy Policy, ‘we‘, ‘us‘ and ‘our‘ refers to Mount Serene, and ‘you’ refers to you, the user of the Services. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

1.1. Terms of Service

This Privacy Policy forms part of our Terms of Service, which describes the terms under which you use our Services and which are available at www.mountserenecottages.com. This Privacy Policy should therefore be read in conjunction with those terms.

2. Use of Your Personal Information:

At Mount Serene Cottages, we collect personal information from visitors to this web site through the use of enquiry and reservation forms and every time you e-mail us your details. We also collect information automatically about your visit to our web site. You may also give us, personal information using the Internet and we, may use this information to contact you, by e-mail or other methods. This information may be used, for example, to inform you of special promotions, price offers etc. In no case however we disclose your personal information to any third party in a case whatsoever.

3. Link to Third Party Websites:

We respect your right of privacy and will take down the information if you wish us to do so. If you have any requests concerning your personal information or any queries with regard to the capture, storage and use of personal information please contact us, we will be glad to help you. Our web sites may contain links to other web sites and we are not responsible for the privacy practices or content of these web sites. Any links to other web sites does not mean that we endorse or accepts any responsibility for that site. Please be aware when visiting other sites that we have no control over the content of that web site. Please also ensure that you have taken precautionary measures to ensure that any downloads etc. from these sites are free of any virus or any other items that may cause destruction.

4. Third Party Payment Services:

Payment Information:

When making a purchase, you enter your credit/debit card details into a form supplied by the payment provider that will be processing the payment, and this information goes directly to the payment provider’s server. Your credit card information never reaches on our servers. We do not access and do not store your card information. When you save your card info, it is saved on the respective payment provider’s servers and the payment provider gives us a token that you can reuse for future payments. It is not possible to reconstruct your card info from the token.

Payment Disputes:

Due to the fact that we don’t store any credit card details or transaction information, it is impossible for us to handle complaints or cashbacks – any disputed payments are the responsibility of the payment providers, and banks that participated in the exchange.

3. Changes to this Privacy Policy

We will review and may update this Privacy Policy from time to time. Any changes to this Privacy Policy will become effective when we post the revised Privacy Policy on this page www.mountserenecottages.com. Please check our website frequently to see any updates or changes to our Privacy Policy, a summary of which we will set out below.

Given that the Internet is a global environment, using the Internet to collect and process personal data necessarily involves the transmission of data on an international basis. Therefore, by browsing this web site and communicating electronically with us you acknowledge and agree to our processing of personal data in this way.